Fire Rescue FAQ's
What is my ISO Rating?
Email firstname.lastname@example.org to inquire with ISO in the the subject line. Generally - if more than five miles away from a fire station, your ISO will be 10. If within 5 miles and more than 1000 feet of a fire hydrant, then your ISO will be 9. If within 1000 feet of a fire hydrant, your ISO will be 5 in the unincorporated areas and would be a 4 in the incorporated areas. Within the City of Carrollton, the ISO will be 2.
How do I request a business inspection from the Fire Marshal's Office?
To request a business inspection from the Fire Marshal's Office please click the following link and submit a request form. Request A Business Inspection
How do I get a burn permit?
The State of Georgia no longer issues burn permits for the outdoor burning of hand piled natural vegetation/yard debris. Residents wishing to burn hand piled natural vegetation may do so without a burn permit from October 1st - April 30th during daylight hours. A summer outdoor burn ban from May 1st - September 30th restricts outdoor burning. It is unlawful to burn man-made material such as household garbage, lumber or plastic. For those residents wishing to burn woods, lands, marshes, cultivated or uncultivated areas you must obtain a permit from the Georgia Forestry Commission per Georgia Code Section 12-6-90. For more information on outdoor burning please visit the Georgia Forestry Commission Website.
Why when I called for an ambulance did a fire truck show up?
All of our firefighters are trained in emergency medical care and the fire trucks carry life saving first aid equipment. Often a fire truck can arrive to your location before an ambulance can. By sending a fire truck we can begin caring for your medical needs until the ambulance arrives.
How can I tour a fire station or have a fire truck come to my event?
Requests for fire department appearances should be scheduled via our online Special Duty Request form. Citizens are always welcome to visit our fire stations. However, it is strongly suggested to arrange tours in advance since firefighting crews may have already been scheduled for other activities. Click here to Request A Special Duty or Station Tour.
I had a Fire Inspection completed but I have some questions. Who do I contact?
Inspection questions can be directed to the Fire Marshal's office. You can reach the Fire Marshal by emailing him here or calling Headquarters during regular business hours at 770-830-5880.
How do I get a fire report?
Fire reports may be obtained by contacting Headquarters at 770-830-5880 during normal business hours (Monday - Friday from 7 a.m. to 4 p.m.)