News Flash


Posted on: January 12, 2021

Vaccine Update

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Carroll County officials are working closely with and under the guidance of District 4 Public Health in Georgia to assist in the distribution of the COVID 19 vaccine. District 4 Public Health has received an overwhelming response and we feel is it our duty to our community to try and answer some of the frequently asked questions we are receiving at this time to assist in a better understanding of what we have been told is happening in county.


  1. Who is included in the Phase 1a rollout of the vaccine? Healthcare workers in clinical settings (e.g., nurses, physicians, EMS, laboratory technicians, environmental services) Staff and residents of long-term care facilities All law enforcement and fire personnel (including volunteer departments) Adults aged 65 and older (and their caregivers as applicable)


  1. Is an appointment needed? As of Department of Public Health’s latest press release on Saturday, January 9, 2020, yes, an appointment must be scheduled to receive the vaccine at this time. 


  1. How can we register for an appointment? To schedule an appointment, please call 800-847-4262 option 1. Call center hours will be 8:00 am – 6:00 pm Monday – Friday. You can also complete a form at  to have someone call you to schedule an appointment.


  1. What if I cannot get through on the phone and once I do the cue is full and I have to start over? We hear your frustrations and do not have a clear answer on when the issue will be fixed, however we have heard that people have gotten through and appointments were scheduled. If we receive an update on this feature, we will update this post. 


  1. I tried to register online, and the site is down. We understand the site does not currently have the option to fill out the form online. This could be due to all appointments being filled today and as more times become available for the next clinic, this feature could re-open. 


  1. Are there going to be more clinics scheduled? Yes, as more vaccines are made available, more appointments will be scheduled. It is our understanding as of today that all the appointments for next Tuesday’s clinic are booked due to the response received over the weekend and this week of those wanting the vaccine. We were advised for the public to be patient and remain calm and the Department of Public Health is working to schedule appointments as more vaccines become available. 


Carroll County wants our citizens to know that we hear you, we are working for you, and are doing everything we can to assist the Department of Public Health to make this process as seamless as possible. The Carroll County Sheriff’s Office, the University of West Georgia staff and Police, West Georgia Ambulance, and many other community partners are working tirelessly to ensure the process is efficient and safe for all those participating. We have been assured by the Department of Health that more vaccines are on the way and they will continue to set up clinics and appointments to meet the needs of our citizens and first responders.

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